Features

Everything to turn messages into orders

One tool for Instagram, Facebook, WhatsApp, Telegram and your website: start the conversation, let the AI take the order, get paid by UPI and see what worked.

See it work

A WhatsApp chat that ends in a paid order

From the first question to the payment, DMBeast's AI answers, takes the details and sends the payment link, while you get on with your day.

  1. Answers in seconds, even at night

    From your own prices and stock, on your WhatsApp Business number.

  2. Takes the order

    Asks only for what's missing: delivery or pickup, name and address.

  3. Sends a UPI payment link

    A Razorpay link right in the chat: UPI, cards or netbanking.

  4. Marks it paid

    The order lands on your board as paid, with everything the customer said.

  5. Keeps the customer posted

    Status messages go out as you move the order along.

An illustration of how DMBeast replies. Not a real customer.
  1. Today
  2. Customer: Hi! Is the red Banarasi silk saree from your post still available? Price?
  3. Meera Boutique: Hi! 😊 Yes, the red Banarasi silk saree is in stock: ₹4,500, blouse piece included. Delivery, or pickup from the shop?
  4. Customer: Delivery
  5. Meera Boutique: Delivery in Pune takes 2 days and is free on orders above ₹3,000. Please send your name and full address.
  6. Customer: Ananya Kulkarni, Flat 4B, Shivaji Nagar, Pune 411005
  7. Meera Boutique: Thank you, Ananya! Here's your payment link for ₹4,500. UPI or card, whichever you like. (Pay ₹4,500 to Meera Boutique)
  8. ✓ Payment received · ₹4,500
  9. Meera Boutique: Payment received, thank you! 🎉 Your saree ships tomorrow, and we'll send the tracking link here.

An illustration of how DMBeast replies. Not a real customer.

Start conversations

Comment-to-DM

A keyword in a comment gets a private reply with your prices or link in seconds, plus a public reply under the comment.

Illustration of a chat with your_bakery, Instagram · Comment on your reel

your_bakery

Instagram · Comment on your reel

@meera.k commented “PRICE” on your reel

Hi Meera! 🎂 Our cakes start at ₹900/kg. Want to order one?

See menuOrder now

yes, 1 kg chocolate for sunday

✓ Public reply posted: “Sent you a DM 📩”

AI-written DM variations

Up to 12 wordings of each DM, the AI writes them in one tap, everyone gets one, and the weakest is rewritten as you go.

Illustration of a chat with fitwithriya, Instagram · Comment “PLAN” on your reel

fitwithriya

Instagram · Comment “PLAN” on your reel

✨ 12 wordings of this DM: each person gets one

Hey Aman! 💪 Here's the 4-week home workout plan you asked for 👇

Get the plan

@neha.runs got wording H · @aman_fit got wording C

🔁 Wording F had the fewest taps, so the AI rewrote it

Story replies and mentions

Answer replies to your stories and thank people who mention you in theirs.

Illustration of a chat with glowstudio, Instagram · Reply to your story

glowstudio

Instagram · Reply to your story

Replied to your story “Diwali offer”

is the offer on till sunday? 😍

Yes! 20% off all facials till Sunday ✨ Shall I book you a slot?

Book a slot

💜 People who mention you get a thank-you too

Conversation Starters

Up to four questions people can tap when they open your chat for the first time.

Illustration of a chat with Smile Dental, Messenger · A question they tapped

Smile Dental

Messenger · A question they tapped

They tapped: “What are your timings?”

We're open 10 am to 8 pm, Monday to Saturday 🦷 Want to book a check-up?

Book a visit

tomorrow evening?

6 pm is free tomorrow. Shall I book it?

Yes, book it

Welcome messages

Greet new people, and tell them when you'll reply if the shop is closed.

Illustration of a chat with Chai Corner, Instagram · First message, 11:30 pm

Chai Corner

Instagram · First message, 11:30 pm

hi, are you open now?

Hi! 🙏 We're closed now and open at 8 am. Leave your order and we'll confirm first thing.

See menu

✓ Welcome sent · after-hours message

Link-in-bio page

One page for your bio: each post opens the link it promises, plus your links, products to buy by UPI and chat buttons.

Illustration of a chat with Shubh Mithai, Link in bio · from your Instagram profile

Shubh Mithai

Link in bio · from your Instagram profile

Tapped the “Diwali gift box” reel on your page

Diwali gift box: 1 kg kaju katli + 500 g soan papdi, ₹1,100 🎁

Buy nowChat on WhatsApp

Buy now

✓ ₹1,100 paid by UPI · the tap is counted for that reel

QR codes and chat links

Chat links and QR codes for your counter, flyers and parcels, so you see which one brought the customer.

Illustration of a chat with Sweet Home, WhatsApp · From the counter QR code

Sweet Home

WhatsApp · From the counter QR code

📍 Opened from your QR code “Counter”

Hi! (ref counter)

Welcome to Sweet Home! 🍬 Today's specials: kaju katli and motichoor. What would you like?

Kaju katliMotichoor

📈 Counted under “Counter” in Insights

Comments on ads

Reply to and moderate comments on your ads, like on any post.

Illustration of a chat with kurti.studio, Instagram · Comment on your ad

kurti.studio

Instagram · Comment on your ad

@neha.r commented on your sponsored post

COD available? size M?

Yes, COD is available 🙌 Size M is in stock at ₹799. Shall I keep one for you?

Order now

🛡️ A spam link under the same ad was hidden

Chats from your ads

Someone taps your click-to-message ad and the right automation greets them, ad by ad.

Illustration of a chat with fitzone.gym, Instagram · Chat started from your ad

fitzone.gym

Instagram · Chat started from your ad

📣 Started from your ad “Free trial week”

I saw your free trial ad

Welcome! 💪 Your free trial week can start any day. Morning or evening batch?

MorningEvening

✓ Tagged “trial ad” on the contact

Follow to unlock

Ask people to follow you before the freebie or link goes out. Followers get it as soon as they tap.

Illustration of a chat with creator.riya, Instagram · Comment “GUIDE”

creator.riya

Instagram · Comment “GUIDE”

Here's your free guide! 🎁 Tap below and I'll send it 👇

Send it to me

Send it to me

Almost there! Follow me first so you don't miss the next one 🙏

I've followed ✅

I've followed ✅

Thank you! 💜 Here's your guide: riya.in/guide

✓ Follow checked before the link was sent

Website chat widget

One line of code puts a chat on your website. Visitors get the same automations, AI and team replies as on Instagram.

Illustration of a chat with Shubh Mithai, Chat on shubhmithai.in

Shubh Mithai

Chat on shubhmithai.in

💬 A visitor opened the chat button on your website

do you deliver to Kothrud?

Yes! Kothrud is ₹40 delivery, same day if you order by 4 pm 🚚

See today's sweetsOrder now

Order now

Meera from the shop joined from the Inbox

Hi! I'm Meera 👋 What would you like today?

Giveaways, polls and quizzes

Pick fair winners from a post's comments, run polls with tap-to-answer buttons, and quizzes that give each score its own result.

Illustration of a chat with priya.makeup, Instagram · Giveaway on your reel

priya.makeup

Instagram · Giveaway on your reel

🎁 1,842 comments with “WIN” · one entry per person, your own account and the usernames you list left out

🎲 3 winners picked at random · draw code 7F3A-91C2

Congratulations! 🎉 You won the lipstick set in Priya's giveaway. Reply with your address and we'll ship it.

omg thank you!! sending now

📊 Poll “Next tutorial?” · Bridal 62% · Party 38%

Refer-a-friend

Every contact gets their own link to share; friends who start a chat through it count, and the reward goes out by itself.

Illustration of a chat with Chai Point Café, Instagram · Refer a friend

Chai Point Café

Instagram · Refer a friend

REFER

Share your link: every friend who starts a chat through it counts. Bring 3 and your next coffee is on us ☕ ig.me/m/chaipointcafe?ref=r_K7Q2

👋 Ritu started a chat through Aman's link · 2 of 3

👋 Kabir joined too · 3 of 3

You brought 3 friends! 🎉 Show this message at the counter for your free coffee.

✓ Reward sent · tagged “referral-reward”

Lead ads

Everyone who fills your Facebook or Instagram lead form becomes a contact with their answers, and your team hears at once.

Illustration of a chat with Fit Zone Gym, Facebook lead form → WhatsApp

Fit Zone Gym

Facebook lead form → WhatsApp

📋 New lead from your ad: Riya Shah · form “Free trial week”, on Instagram

✓ Contact made · tagged lead-ad · goal: weight loss · phone saved

Hi Riya! Thanks for asking about our free trial week 💪 Morning or evening batch?

MorningEvening

Morning

Morning batch is 6–7 am, Monday to Saturday. Shall I book your first class for tomorrow?

Book itAnother day

Missed WhatsApp calls

A WhatsApp call nobody picks up gets a message back at once, a note in the chat and a call-back reminder for your team.

Illustration of a chat with Cake Cottage, WhatsApp · A missed call

Cake Cottage

WhatsApp · A missed call

📞 Missed WhatsApp call, 11:42 am. Call them back.

Sorry we missed your call, Riya! 🙏 Tell us here what you need and we'll reply right away, or we'll call you back soon.

need a 1 kg chocolate cake for Sunday, eggless

Yes, we can do that! 1 kg eggless chocolate is ₹950. Shall I book it for Sunday?

Book itSee flavours

⏰ Missed WhatsApp call: Riya · call-back alert for your team

Every channel

Instagram DM automation

DMs, comments, story replies, mentions and live comments on your Instagram professional account.

Illustration of a chat with your_boutique, Instagram · DM

your_boutique

Instagram · DM

PRICE

Hi! 👗 Our new kurtis start at ₹799. Want to see the collection?

See collectionSizes

sizes?

S to XXL ✨ Which colour do you like?

Facebook Messenger automation

Messages to your Facebook Page and comments on its posts, in the same inbox.

Illustration of a chat with Spice Kitchen, Facebook Messenger

Spice Kitchen

Facebook Messenger

Do you deliver to Andheri?

Yes! Delivery to Andheri is ₹40, free above ₹500 🍛 Want today's menu?

Today's menu

✓ Answered from your AI knowledge

WhatsApp automation

Your WhatsApp Business number answers questions and takes orders and bookings, day and night. Keep using the WhatsApp Business app too.

Illustration of a chat with Fit Zone Gym, WhatsApp Business

Fit Zone Gym

WhatsApp Business

monthly fees kitni hai?

Monthly ₹1,500, quarterly ₹4,000. Free trial class chahiye?

Book trial

haan, kal 7 baje

Booked for tomorrow 7 am ✅ Your name please?

📱 Reply from the WhatsApp Business app too: it shows in the Inbox and the automations pause

Telegram automation

Your Telegram bot answers questions and takes orders, with no 24-hour limit.

Illustration of a chat with @shubhmithai_bot, Telegram

@shubhmithai_bot

Telegram

✈️ Opened from t.me/shubhmithai_bot?start=diwali

diwali boxes?

🪔 Diwali boxes: 500 g ₹450, 1 kg ₹850. Shall I take your order?

Order nowGift packing

✓ No 24-hour limit on Telegram

WhatsApp forms

A form that opens inside WhatsApp for bookings, enquiries or feedback; the answers are saved on the contact.

Illustration of a chat with Dr. Mehta's Skin Clinic, WhatsApp · Booking request

Dr. Mehta's Skin Clinic

WhatsApp · Booking request

I want to see the doctor this week

Of course. Please fill in this short form and we'll confirm your visit 👇

Book a visit

📝 Form sent: Name Riya Shah, Concern Skin allergy, Day Saturday, Time Morning

✓ Saved on her contact · “Field changed” automation started

Thank you, Riya! Saturday morning is noted. We'll send your exact time within the hour.

AI that works for you

AI assistant

Answers from your prices and rules, takes the order or booking, learns what it missed and hands over when it should.

Illustration of a chat with Cake Cottage, WhatsApp Business · AI reply

Cake Cottage

WhatsApp Business · AI reply

eggless cake hai? sunday delivery?

Haan ji! Eggless chocolate is ₹950/kg 🎂 Sunday is full for delivery. Saturday chalega?

SaturdayPickup Sunday

saturday ok

✓ Order taken · a full day was never offered

Learn from your files

The AI reads your menu, rate card or media kit as a PDF, Word file or photo, and your price list comes in from Excel or CSV.

Illustration of a chat with creator.riya, Instagram · A brand asks about rates

creator.riya

Instagram · A brand asks about rates

📄 Learnt from your media kit (PDF) and a photo of your rate card

Hi Riya! What do you charge for one reel and two stories?

Hi! A reel is ₹18,000 and a story ₹4,000, so ₹26,000 for all three ✨ Shall I send the media kit?

Send the media kit

✓ Answered from your own files · nothing typed in by hand

AI goal

The AI chats until it has what you need, like an order, a date or a phone number, then moves on.

Illustration of a chat with Bright Coaching, Instagram · AI goal: admission details

Bright Coaching

Instagram · AI goal: admission details

I want to join the 10th batch

Great choice! 📚 What's the student's name, and CBSE or State board?

Aarav, CBSE

Thanks! And a phone number for the free demo class?

🎯 Goal reached: name, board and phone saved

Ask DMBeast

Say what you want set up, in your own words; it asks what's missing and you tap Apply.

Illustration of a chat with Ask DMBeast, Inside the app

Ask DMBeast

Inside the app

When someone comments PRICE, send our price list

Here it is: comment “PRICE” → a DM with your price list and a “See menu” button. Apply?

ApplyChange it

Apply

✓ Automation made and switched on

Claude and ChatGPT connector

Ask Claude or ChatGPT how your automations are doing, and let it pause one or draft replies. You choose what it may do.

Illustration of a chat with Claude, Connected to your DMBeast

Claude

Connected to your DMBeast

which automation brought the most orders this week?

“Comment PRICE”: 14 orders, ₹15,400. “Menu” sent 230 DMs but only 3 orders, because few people tap its link.

pause Menu and draft a better one

✓ “Menu” paused · a new version saved switched off, for you to check

AI comment moderation

Hides or deletes spam, abuse, impersonators and links under your posts and ads.

Illustration of a chat with your_shop, Instagram · Comments on your reel

your_shop

Instagram · Comments on your reel

price?? 😍

🛡️ Hidden: “Get 10k followers 👉 bit.ly/x” (spam link)

Sent you a DM 📩

✓ Spam gone in seconds, real questions answered

Inbox translation

Read every message in your language and reply in your customer's.

Illustration of a chat with Inbox · Meera K., Instagram · translated for you

Inbox · Meera K.

Instagram · translated for you

কেকটা কি রবিবার ডেলিভারি হবে?

Translated: Can the cake be delivered on Sunday?

হ্যাঁ, রবিবার ডেলিভারি হবে। কোন ঠিকানায়?

You typed: Yes, Sunday works. Which address? · sent in Bengali

Summarise and rewrite

A long chat in three bullets, and the reply you typed made friendlier, shorter, more formal, spell-checked or Hinglish.

Illustration of a chat with Inbox · Sneha K., Instagram · 38 messages

Inbox · Sneha K.

Instagram · 38 messages

📝 Summary: wants 2 lehengas, size M · you quoted ₹4,200 each · open: the delivery date

so when will it reach Pune?

You typed: “will reach by friday, total ₹8,400”

Friday tak aapke paas pahunch jayega 😊 Total ₹8,400 hai.

✨ Rewritten in Hinglish · the price stayed as you typed it

Flow builder

Draw a conversation step by step: messages, buttons, questions, conditions with several rules and formulas. Export it as a file to reuse.

Illustration of a chat with Bright Coaching, Instagram · Comment “FEES”

Bright Coaching

Instagram · Comment “FEES”

Which class are you in?

10th11th12th

10th

Board batch: ₹2,500/month, Mon to Fri at 5 pm. Book a free demo class?

Book demo

🧩 Steps: question → condition → offer

Build with AI

Describe the flow in one sentence and the AI drafts it for you to check.

Illustration of a chat with Build with AI, In the Flow Builder

Build with AI

In the Flow Builder

When someone comments CAKE, ask the flavour and weight, then the date

Drafted 4 steps: flavour buttons → weight → price from your menu → date. Check and save?

Open the draft

✨ Nothing goes live until you save it

Templates and ready-made setups

Ready-made automations by goal, and complete setups for salons, clinics, bakeries, restaurants, gyms, real estate, travel and home services.

Illustration of a chat with Templates, A ready-made automation

Templates

A ready-made automation

📚 Template: “Appointment booking with a reminder”

I want to book a haircut

Sure! ✂️ Which day suits you?

TodayTomorrowSaturday

✓ Fill in your words and switch it on

Buy-intent score and AI roles

Every chat gets a 0–100 buying score; hot ones send you an alert, and go to a teammate if you switch on automatic sharing (Settings → Inbox). The AI can be your salesperson, support desk or after-sale help.

Illustration of a chat with Urban Nest Interiors, Instagram · AI with the Sales role

Urban Nest Interiors

Instagram · AI with the Sales role

how much for a 2BHK modular kitchen? we're moving in next month

For a 2BHK, kitchens start at ₹1.8 lakh with installation. Moving in next month works: we need about 3 weeks. Shall I book a free site visit?

Book a visitSee designs

yes, this Saturday if possible

🔥 Buy score 88: a budget question, a date and a visit asked for

🔔 Alert sent with the reason · shared with Rohan (automatic sharing on)

AI look-ups mid-chat

While answering, the AI checks the customer's order, your prices and what's sold out, free booking times and the parcel's tracking, live.

Illustration of a chat with Shubh Mithai, WhatsApp · AI answering

Shubh Mithai

WhatsApp · AI answering

where is my order? I ordered kaju katli on Monday

🔎 Looked up: her order and its Shiprocket tracking

Your 1 kg kaju katli was shipped on Tuesday 📦 It's at the Pune hub now and should reach you tomorrow by evening.

great. is the soan papdi in stock too?

🔎 Looked up: its price and whether it's sold out

Yes, we have it: ₹320 a box. Shall I add one to your next order?

Photos, screenshots and voice notes

The AI looks at the photo a customer sends and answers “do you have this?”; a payment screenshot alerts your team and never marks anything paid.

Illustration of a chat with Meera Boutique, WhatsApp · A photo from a customer

Meera Boutique

WhatsApp · A photo from a customer

📷 (sent a photo) do you have this?

📷 Photo: a red silk saree with a gold zari border

Yes! That's our red Banarasi silk, ₹4,800, in stock 😊 It also comes in bottle green.

Order redShow green

Order red

Lovely choice! Pay ₹4,800 to meeraboutique@okaxis and send us the screenshot. We ship the same day 🚚

📷 (sent a payment screenshot)

💳 Payment screenshot: ₹4,800 · UPI ref 4381 2207 · team alerted to check

Go viral safely

Viral-reel pacing and spike alerts

When a reel takes off, DMs go out at a safe pace instead of all at once, and you get an alert.

Illustration of a chat with DMBeast, Alert · a reel is taking off

DMBeast

Alert · a reel is taking off

🚀 1,240 comments in an hour on “Aloo paratha hack”, 8× your usual

DMs are going out at the Safe speed, 200 an hour, so Instagram sees a steady pace. Everyone is in the queue.

⏱️ 312 waiting · any that can't go in time land on the Reply Desk

Reply Desk

Comments no automation answered, sorted into questions, negative and spam, with hate comments held back for you.

Illustration of a chat with Reply Desk, Comments that need you

Reply Desk

Comments that need you

❓ Question · @kavya.s: “do you ship to Guwahati?”

Yes! Shipping to Guwahati is ₹60 and takes 4 days 📦

Reply in publicSend as a DM

🛑 Held · a hate comment got no DM until you look at it

✓ 18 praise comments left alone

Follow up and grow

Broadcasts

One message to many: an offer, a new arrival or festival hours, to the contacts you pick.

Illustration of a chat with Sweet Home, WhatsApp · Broadcast to “festive” contacts

Sweet Home

WhatsApp · Broadcast to “festive” contacts

📢 Broadcast sent with an approved template

🪔 Diwali boxes are here! Order by 28 Oct for home delivery.

Order now

2 boxes please!

✓ Replies come back to your inbox and automations

Sequences

Messages that go one after another over days: a welcome series, tips or reminders.

Illustration of a chat with Yoga with Asha, Telegram · Sequence for new students

Yoga with Asha

Telegram · Sequence for new students

Day 1

Welcome to the 7-day yoga challenge! 🧘 Day 1: ten minutes of breathing.

Day 3

How's it going? Day 3: gentle stretches 🌿

Watch the video

loving it!

Reminders and birthday wishes

Messages before an appointment, after an order, or every year on a birthday.

Illustration of a chat with @smiledental_bot, Telegram · 2 hours before the appointment

@smiledental_bot

Telegram · 2 hours before the appointment

⏰ Reminder: the appointment is at 5 pm today

Hi Rohan! Your check-up is today at 5 pm 🦷

ConfirmChange time

Confirm

🎂 Birthday wishes go out the same way, every year

Contacts, tags and segments

Everyone who wrote, with tags and fields. Filter, save segments, change many at once, import a CSV, rename a tag everywhere.

Illustration of a chat with Cake Cottage, Instagram · Saved on the contact

Cake Cottage

Instagram · Saved on the contact

my birthday is on 14 March 🎉

Noted! 🎁 We'll send you a birthday treat on 14 March.

👥 Saved: birthday 14 March · tag “vip”

✓ Now in the segment “Birthdays in March”

Email broadcasts

Send a broadcast by email from your own address, or by chat first and email to the people chat can't reach.

Illustration of a chat with DMBeast, Broadcast · Chat, then email

DMBeast

Broadcast · Chat, then email

📢 “Diwali boxes are here” to 1,240 contacts

💬 412 by Instagram (wrote in the last 24 hours)

✉️ 538 by email from hello@shubhmithai.in (chat can't reach them)

⏭️ 290 skipped: no email address, or unsubscribed

✓ Every email has a one-click unsubscribe

Loyalty card and nearest branch

A stamp for each order or visit and a reward when the card fills; a shared location gets your nearest branch.

Illustration of a chat with Chai Point Café, WhatsApp · Loyalty card

Chai Point Café

WhatsApp · Loyalty card

✓ ₹240 paid by UPI

⭐ That's stamp 4 of 5 on your loyalty card. 1 more for your free treat!

which branch is closest to me?

📍 (shared a location)

Our nearest branch to you: 📍 Andheri West, 1.2 km away Shop 4, Lokhandwala Market 🕘 8 am – 11 pm Map: maps.google.com/?q=19.1363,72.8277

Sell and measure

Orders and bookings

A board from New to Completed, with status messages to the customer.

Illustration of a chat with your_bakery, Instagram · The order moves on the board

your_bakery

Instagram · The order moves on the board

🧾 Order: New → Confirmed

Your order is confirmed ✅ 1 kg chocolate cake, Sunday.

🚚 Moved to “Out for delivery”

Your cake is on the way! 🎂

UPI payment links

Send a Razorpay link in the chat; the order is marked paid when it's paid.

Illustration of a chat with kurti.studio, Instagram · Payment link

kurti.studio

Instagram · Payment link

how do I pay?

Here's your secure UPI link for ₹799 💳

Pay ₹799

✓ Paid by UPI · the order is marked paid

Payment received, thank you! 🙏 Shipping tomorrow.

Shipment tracking

“Where's my order?” gets the live Shiprocket status in the chat.

Illustration of a chat with kurti.studio, WhatsApp · Where's my order?

kurti.studio

WhatsApp · Where's my order?

where is my order?

Your parcel is out for delivery 🚚 It should reach you today.

📦 Live status from Shiprocket, by its AWB number

Analytics

Revenue per post, reel and QR code, new and active contacts, unanswered chats, STOPs per week and your team's reply times, with findings that lead to the fix.

Illustration of a chat with Insights, What's working this week

Insights

What's working this week

📈 Most orders came from your “Diwali boxes” reel

🛑 9 people typed STOP after “Friday sale”; a usual week has about 3

💡 People keep asking about home delivery and get no answer

Take me there →

✓ Add the answer once; the AI uses it from then on

Meta ads conversions

Sales and leads from chats go back to Meta, and buyers can become a Custom Audience.

Illustration of a chat with Meta ads, From a chat that started at your ad

Meta ads

From a chat that started at your ad

I'll take the 1 kg box

✓ Paid by UPI · ₹850

📊 Sent to Meta as a purchase from your ad

👥 Buyers can become a Custom Audience

Booking slots

Customers pick a free day and time in the chat; the slot is held while they confirm, and reminders go out before it.

Illustration of a chat with Glow Studio, WhatsApp · Booking a facial

Glow Studio

WhatsApp · Booking a facial

can I book a facial this week?

Of course! 💆 Facial is 60 min, ₹1,200. Which day suits you?

Thu, 12 NovFri, 13 NovLater ⏩

Fri, 13 Nov

Free on Friday:

11 am2 pm5:30 pm

5:30 pm

⏳ 5:30 pm held for 10 minutes while she confirms

Friday 13 Nov, 5:30 pm for a Facial. Shall I book it?

Book it ✅Change

Book it ✅

✓ Booked · reminders go a day and 2 hours before

WhatsApp shop

Customers send a cart from your WhatsApp catalog; it lands on your Orders board and they pay by UPI in the chat.

Illustration of a chat with Shubh Mithai, WhatsApp · A cart from your catalog

Shubh Mithai

WhatsApp · A cart from your catalog

Here's our catalog: tap to browse and send us your cart 🛍️

View catalog

🛒 Cart: 3 items, ₹1,640

Thank you! Here's your order: 2 × Kaju katli 500 g, 1 × Soan papdi. Review it and pay ₹1,640 by UPI.

Review and pay

📦 New WhatsApp order: ₹1,640 · on the Orders board

✓ ₹1,640 paid by UPI · the order is marked paid

Coupon codes

One code for everyone, a code of its own for each person, or your own list; given in any message, and counted when it's used.

Illustration of a chat with Shubh Mithai, Instagram · Diwali offer

Shubh Mithai

Instagram · Diwali offer

DIWALI

Happy Diwali! 🪔 Your code is DIWALI-7KQ2: 15% off any box till 15 Nov.

🎟️ A code of its own for each person · 312 of 500 given

using it for the ₹1,200 gift hamper

Meera put DIWALI-7KQ2 on the payment link · ₹1,200 → ₹1,020

✓ ₹1,020 paid · DIWALI-7KQ2 marked used

Run it with your team

Team inbox

Assign chats, add labels and notes, set reminders, send replies later. Automations pause while you reply.

Illustration of a chat with Inbox · Priya S., Instagram · Assigned to Rahul

Inbox · Priya S.

Instagram · Assigned to Rahul

Can I change my order to 2 kg?

🙋 Assigned to Rahul · alert sent

Hi Priya, Rahul here 👋 Done: 2 kg for Sunday, ₹1,780 in all.

⏸️ Automations paused after his reply · note “call back after 6”

Apps, API and webhooks

HubSpot, Zoho CRM, LeadSquared, Freshworks CRM, Mailchimp, Shopify, WooCommerce, Shiprocket, webhooks and an API. Zapier, Make and n8n apps come once DMBeast has its own domain.

Illustration of a chat with Apps, API and webhooks, Your CRM, your sheet, your shop

Apps, API and webhooks

Your CRM, your sheet, your shop

I'd like a quote for 50 gift boxes

Thank you! Our team will send the quote today. Your email?

asha@company.in

🔌 Lead sent to HubSpot and your Google Sheet

Simulator

Play the customer on any channel and watch every automation answer, before anything goes live.

Illustration of a chat with Simulator, You play the customer · nothing is sent

Simulator

You play the customer · nothing is sent

🧪 You're the customer on a simulated Instagram

price?

Our sweets start at ₹450 🍬 Want to order?

Order now

✓ Matched “Price list” · no real message sent

Team roles and activity log

Admin, member, editor, agent or viewer, each seeing only their part, and a log of who changed what.

Illustration of a chat with DMBeast, Settings → Logs → Who changed what

DMBeast

Settings → Logs → Who changed what

👤 Neha (Editor) changed “Price list” · 10:42 am

👤 Arjun (Agent) replied in 14 chats · can't open billing or automations

👤 Meera (Viewer) opened Analytics · read only

🔒 Payment keys and billing: only the Owner and Admins

One automation, many accounts

Run the same automation on several accounts of a channel, and change it once for all of them.

Illustration of a chat with Chai Point, One automation on 3 branch accounts

Chai Point

One automation on 3 branch accounts

🔁 “Menu and prices” runs on @chaipoint.andheri, @chaipoint.bandra and @chaipoint.thane

menu?

Here's today's menu ☕ Masala chai ₹40 · Cold coffee ₹120 · Bun maska ₹60

Order now

✏️ Price changed once · all 3 accounts answer the new way

White label for agencies

Your agency's name, colours and logo for you and every client, with DMBeast hidden; your own domain too, once we switch it on for your agency.

Illustration of a chat with Acme Social, White label · what your clients see

Acme Social

White label · what your clients see

🏷️ Your logo, name and colour on every screen

🌐 Your own domain (app.acmesocial.in) with its own sign-in page, once we switch it on for your agency

💬 Website chat and giveaway pages say “Acme Social”, or nothing

📮 Help goes to help@acmesocial.in, not to DMBeast

Zapier, Make and n8n

The apps are built and will be listed once DMBeast has its own domain. Until then, use DMBeast's webhooks and API: new contacts, tags, hand-overs and payments can still start your Zaps and scenarios.

Illustration of a chat with Zapier, DMBeast → Google Sheets · once the app is listed

Zapier

DMBeast → Google Sheets · once the app is listed

⚡ Trigger: DMBeast · Contact qualified

📄 Action: Google Sheets · add a row: Priya, +91 98000 00000, 1 kg kaju katli

⚡ Trigger: Google Sheets · new row with “VIP”

🏷️ Action: DMBeast · add the tag vip, which starts your VIP welcome

What do these words mean?

Each chat is an illustration of how DMBeast replies, not a real customer.

Turn tonight's comments into tomorrow's orders

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